Customer Support - Felix

Description

Transform your customer service with Felix, an intelligent WhatsApp-based support agent that never sleeps. Felix handles customer inquiries in over 100 languages, automatically detecting and responding in your customer's preferred language. Powered by GPT-4o and integrated with your Google Sheets knowledge base, Felix provides accurate product information, pricing, and support solutions instantly.

The system processes text messages, voice notes, and even images - perfect for technical support scenarios where customers need to show product issues. With built-in long-term memory via Supabase, Felix remembers every customer interaction, creating personalized experiences that build loyalty. Response time: under 3 seconds. Implementation: 2-3 business days.